Turn your Shared Service Center
into a leading SSC
Innovative, service-oriented and efficiënt
In 3 steps a leading SSC
Turn your Shared Service Center into a leading SSC
Innovative, service-oriented and efficiënt
What would it be like if you are the CFO with
one of the 5% leading SSCs?
My customers turn their SSC into a leading shared service center and achieve unique results.
My customers turn their SSC into a leading Shared Service Center and achieve unique results.
Premium qualityservices
Satisfied internal customers
The business experiences optimal customer focus instead of bureaucratic behavior.
Talentmagneet
Your SSC makes your company an attractive employer for talents because there are challenging new development opportunities for employees.
75% savings of administrative costs
This is € 500.000 to € 2.000.000 per year and 5% to 10% growth in profit.
Unfortunately the reality is bumpy.
Ambitions are high, but the change is a hassle and takes too much time.
CFOs think 10 to 20 years is common for this change.
Does this sound familiar to you? You have a SSC but it’s not running as you intended. Maybe you doubt: “Is this all there is?” The SSC shows bureaucratic behavior and is not at all the innovative business partner you have in mind.
I recognize this with many customers. Help from the well-known strategy consultants didn’t give the desired results. Their reports are gathering dust on a bookshelf.
More than 20 years ago I started with my 1st SSC. I muddled throught this bumpy reality. Because a leading SSC is a huge organizational and cultural change. You have to act carefully if you want to do justice to the people who work there.
With my customers it is a change process that yields unique results in 3 to 5 years. We have fun and people participate enthusiastically.
"We would never have achieved our FSSC performance without Carina"
"Carina has really brought development. Improvement. Momentum and flywheel have emerged. The FSSC is quickly becoming more professional and directors express their appreciation of finance more often. And the cooperation with the business is better, there is more listening, the processes and the finance team are in place. A nice detail is that we received compliments of our Works Council for the fact that we achieve results with a human dimension. I'm proud of that and I thank Carina for her part."
"We would never have achieved our FSSC performance without Carina"
"Carina has really brought development. Improvement. Momentum and flywheel have emerged. The FSSC is quickly becoming more professional and directors express their appreciation of finance more often. And the cooperation with the business is better, there is more listening, the processes and the finance team are in place. A nice detail is that we received compliments of our Works Council for the fact that we achieve results with a human dimension. I'm proud of that and I thank Carina for her part.”
Discover my unique Shared Service Center approach
Strategy
Discover the strategy that works for your company and become a leading SSC.
Work service-oriented
Resist the tempation to do everything for everyone with dissatisfied customers as a result.
Business plan
Implement the improvements that have the greatest results now.
Talent
Nurture knowledge and craftsmanschip, attract talent and prevent talent from leaving.
Performance
Measure performance. For internal customers and for your operational management.
End-to-end results
Organize end-to-end improving with internal customers. To become the indispensable link in the success of your company.
New services
Develop and deliver new services to new internal customers and grow successfully.
My approach consists of 7 elements that we together tailor to your situation.
My Dutch book ‘The success of shared service? You!’ describes how you can include employees in this big change.
I helped CFOs of companies like Peterson Control Union group, Dura Vermeer, Hago, Vebego, BAM and Connexxion to get a leading SSC. Without forced redundancies or hassle with a works council.
Their projects are published in CFO.nl, We are finance, the controllers magazine and FM.nl.
If you want to know more about this, download the strategy.
Your Shared Service Center first time right?
Hire a guide!
If you want to get started right away, contact me.
"Knowledge in the Shared Service Center saves Dura Vermeer tons of euros!"
"Before optimizing the Financial Shared Service Center (FSSC), we had insufficient support for the FSSC by directors and financial managers of the operationg companies of Dura Vermeer. The FSSC has brought huge benefits. We have gained much more insight into how the processes work. This allows us to make our processes even more efficient and effective. This knowledge and the good execution save Dura Vermeer tons of euros. Carina helped us fantastically. Not only does she have a lot of knowledge and experience, she is also very good with people. Her expertise convinces, she breaks through sensitivities and helps us to achieve considerable results. Without Carina's expertise we would never have been able to achieve these results, we are very happy with her."
"Knowledge in the Shared Service Center saves Dura Vermeer tons of euros!"
""Before optimizing the Financial Shared Service Center (FSSC), we had insufficient support for the FSSC by directors and financial managers of the operationg companies of Dura Vermeer. The FSSC has brought huge benefits. We have gained much more insight into how the processes work. This allows us to make our processes even more efficient and effective. This knowledge and the good execution save Dura Vermeer tons of euros. Carina helped us fantastically. Not only does she have a lot of knowledge and experience, she is also very good with people. Her expertise convinces, she breaks through sensitivities and helps us to achieve considerable results. Without Carina's expertise we would never have been able to achieve these results, we are very happy with her."
These customers have a leading Shared Service Center
"BAM employees gain a lot of confidence because they actually realize improvements they have proposed"
"By involving Carina, I have brought in a valuable sparring partner to look at this operation with new eyes, not BAM eyes. Carina has experience in several companies and we benefit their best practices. BAM employees that started hesitant are taken seriously and actually realize the improvements they have proposed."
"BAM employees gain a lot of confidence because they actually realize improvements they have proposed"
"By involving Carina, I have brought in a valuable sparring partner to look at this operation with new eyes, not BAM eyes. Carina has experience in several companies and we benefit their best practices. BAM employees that started hesitant are taken seriously and actually realize the improvements they have proposed."
"Employees discover and develop the best in themselves"
"Carina is extremely skilled in shared services, processes, change management and team development. Carina is an expert in connecting processes, IT systems and people to achieve goals. In addition to her strong substantive guidance and the development of my team, I learned a lot in sparring with Carina. I took new, necessary steps in my personal effectiveness. Carina’s strength is the golden combination of knowledge and skills (she is a professional) and the personal approach that helps people discover and develop the best in themselves."
"Employees discover and develop the best in themselves"
"Carina is extremely skilled in shared services, processes, change management and team development. Carina is an expert in connecting processes, IT systems and people to achieve goals. In addition to her strong substantive guidance and the development of my team, I learned a lot in sparring with Carina. I took new, necessary steps in my personal effectiveness. Carina’s strength is the golden combination of knowledge and skills (she is a professional) and the personal approach that helps people discover and develop the best in themselves."
"Our shared service center is 2000% successful!
“Before we met Carina, 2 previous starts of the shared service center failed. We had reports from well known strategy consultants but Vebego had not been able to implement these plans. So this third attempt was crucial, we couldn’t fail again, had to achieve results and prove the shared service center to be successful. Carina has an extremely rich experience in SSCs. She has seniority and authority and directors listen to her. Do you start or do you want to develop your SSC? Carina is the person you need to align all stakeholders in how the SSC can achieve results: in efficiency and in quality. Our shared service center is 2000% successful!”
"Our shared service center is 2000% successful!
“Before we met Carina, 2 previous starts of the shared service center failed. We had reports from well known strategy consultants but Vebego had not been able to implement these plans. So this third attempt was crucial, we couldn’t fail again, had to achieve results and prove the shared service center to be successful. Carina has an extremely rich experience in SSCs. She has seniority and authority and directors listen to her. Do you start or do you want to develop your SSC? Carina is the person you need to align all stakeholders in how the SSC can achieve results: in efficiency and in quality. Our shared service center is 2000% successful!”