As a 14-year-old I spelled the business magazine Elsevier. Especially the interviews with ‘captains of industry’ fascinated me. I imagined how these men, in a beautiful suit with a matching tie, a car with driver, present to tens of thousands of their employees their visions and business plans they want to achieve.
I imagined myself doing that and chose to study businessadministration.I majored incomputerscience(thehardside)andchangemanagement(thesoftside).
Since 2002 I am Shared Service Center (SSC) specialist.
- My 5th SSC saved costsby75%without any forcedredundanciesorhasslewiththeWorksThiswas€2millionincostsavingsperyearand8%growthinprofit.Also,alldivisionswantedtoworkwiththeSSC.Infact,theyaskedfornewservicesandinvitedtheSSCtoparticipateincommercialtenders.
- My (dutch) book ‘The success of shared service? You!’, describes how this was
- My 10th SSC was that of a family business where setting up an SSC had failed twice in 10 Help of the well-known strategy consultants didn’t have the desired results. Their reports caught dust on a shelf. This 3rd attempt succeeded and yielded 4% growth in profits. This SSC is so successful that in addition to finance and HR, it now also provides facility, fleet management, legal affairs, purchasing and IT services.