Research shows that 95% of the financial shared service centers (FSSCs) worldwide are not really successful. They learn by optimizing themselves and figure out by making mistakes. Optimizing the FSSC takes them 8 to 15 years. They don’t use the potential of the shared service concept and waste money.
Only 5% of the FSSCs worldwide are successful. They are very efficient, save 75% costs, deliver premium quality of services, satisfy internal customers and attract talent.